We are sorry if some claim handling have taken longer than usual to deal with, we are currently working with a reduced team because of the health crisis.

Your compensation rights remain the same for all flights excluding the ones occurring during this exceptional period.


Ever experienced flight delays, cancellations, overbookings? Get your compensation!
Now, you can quickly and easily claim the compensation you’re entitled to.


Know your rights

If you are flying to an airport in Europe and your flight is operated by a European airline or if you are flying from Europe, you can be entitled to monetary compensation* in the event of:

delay flightDelay

Your flight is delayed by more than 3 hours


Your flight is cancelled less than 14 days before departure

denied boardingDenied boarding

… most probably because of overbooking

*If the airline is deemed responsible, minimum compensation fares apply – European Union regulation n°261/2004


Any doubts about your eligibility? Do not hesitate to visit our FAQ!

100% success fee: no win, no fee

You may be entitled to monetary compensation of up to 600€.

Step 1, complete your form

Step 2, send your documents

Step 3, we negotiate with airlines

Step 4, you get compensated


Our clients reviews

I would point out the great responsiveness, the clarity of the requests, the clear management of the file that make claim request simple and easy. It is also this part of the service that makes the difference.

Cancelled flight in September 2014